FAQs

Need Help? We've got you covered, everything you need to know to begin your customization process with Steel Culture:

Do you ship overseas?

Currently we are only shipping in Kuwait, but we will be shipping internationally in the near future.

How long will it take to get my order?

Orders processed will take 10-15 business days to arrive. Delivery details will be provided in your confirmation email.

Can I return/exchange my product?

We always make sure our customers love our products. However, since each piece is custom-made and created on-demand, returns and exchanges are prohibited. However, we allow our customers a 48hr grace period after placing your order in case you wish to modify the color of your order which will be free of charge.

What are the card acceptable for online purchase?